Return and Refund Policy

Last updated on 17-01-2024 00:18:26

Thank you for choosing DatingAI Pro

We understand the importance of satisfaction in your purchase and offer a comprehensive policy for refunds and returns. Please review the following terms applicable to our services and digital content.

Interpretation and Definitions

Interpretation

The words with initial capital letters have defined meanings under these conditions. These definitions shall apply equally to both singular and plural forms.

Definitions

For the purposes of this Return and Refund Policy:

Your Order Cancellation Rights

You have the right to cancel Your Purchase and request a refund within 14 days if the Service did not meet the promised standards, you encountered significant technical issues, or other substantial reasons affected your use of our Service. However, we reserve the right to decline a refund or cancellation request if it does not comply with our terms, if fraudulent or abusive behavior is suspected, or if the request lacks a legitimate and justifiable reason.

The cancellation period will expire 14 days from the date of Your subscription or purchase.

To exercise Your right of cancellation, You must inform Us of your decision with a clear statement. You can do this by:

We will process Your refund within 14 days using the same method of payment used for the initial transaction, without any fees for such reimbursement.

Conditions for Returns

In order for the Services to be eligible for a return, please ensure that:

Services that do not meet these criteria will not be considered for return.

Returning Services

If you wish to return Services, please contact us at:

support@datingai.pro

Gifts

If the Service was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit equal to the value of your return.

If the Service wasn't marked as a gift when purchased, or the gift giver had the Order shipped to themselves, we will send a refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email: support@datingai.pro